You will tell them the customer no longer wants service from hawx and they will just put it back on your route the next day without the customer knowing. The office never listens as well when it comes to certain accounts. You will work in below freezing temps and snow. Summer is the only time you will get a good paycheck of course, and that’s honestly the only good thing. The managers will lie just to protect themselves so don’t try to depend on them. Rule changes every week, never have proper PPE for the jobs, it’s stressful. The entire company is a joke and they don’t care about the employees. I then proceeded to end the call due to me only being able to do so much and not having a manager available towards the closing hour and ME BEING THE ONLY ONE ANSWERING THE PHONES AT THAT TIME.ĭO NOT WORK HERE!! I cannot stress that enough. It was towards the end of closing hours and a customer DEMANDED to speak to a manager when there was no manager available at that time and I gave the customer a couple of options. I was just recently told on my last training that I was doing my job and I was doing just fine. Then they finally decided to let me go due to “LOW PERFORMANCE” and “NOT HANDLING A CALL APPROPRIATELY”. 4 MONTHS PASSED and I didn’t here a word from them. She stated that she was going to speak with the owners and get back to me. I wanted to be nice and I let them know that I would do that for them to help them out and so they can see that I wanted to help out with what I could.Īfter a while I was told that I “was not meeting the teams expectations” so the former billing manager wanted to let me go but they wanted to “GIVE ME A LAST CHANCE” to show them that I can “improve” and I was moved to the customer service department.Īfter a while being in the customer service department, I went to speak to the manager and I asked for a raise due to me being bilingual and me being with the company OVER A YEAR. One of the managers asked me if I wanted to join the billing department because they needed someone that spoke English and Spanish. I was originally hired on for the scheduling department.

Hawx pest control scam